# Choose a Bayarcash portal key

> Send payments to the right Bayarcash portal by setting a default portal, a portal per form, and portals for each staff member.
>
> Source: https://docs.bcl.my/bayarcash-portal-key/

A portal key tells Bayarcash which of your portals receives a payment. Use separate portals to see which form, payment method or staff member each payment came from. You create and manage portals in the Bayarcash Console ([Bayarcash guide to portals](https://docs.bayarcash.com/430)).

Portal keys only apply to live payments. In **Test Mode**, all payments go to the Bayarcash sandbox, and the **Portal Key** field stays locked until your Bayarcash account is connected.

## Set your default portal

The default portal receives every payment that has no portal of its own. To set it:

1. Go to **Platform Setup** > **Payment**.
2. In **Default Portal**, choose a portal.
3. Turn **Require staff to select a portal key** on if staff must pick a portal on every form, or off to let them use the default.
4. Click **Save Configuration**.

Only the account owner can change these settings. See [Connect your Bayarcash account](/connect-bayarcash/).

## Pick a portal for one form

To send one form's payments to a different portal:

1. Open the form and go to the **Payment Details** tab.
2. Under **Payment Configuration**, choose a **Portal Key**. If a portal is not required for you, you can leave it empty to use the account default.
3. Choose a **Payment Option**. The list shows only the payment methods that portal offers.
4. Click **Save changes** (or **Add Payment Form** for a new form).

## Pick a portal for a payment link

When you create a payment link from **Quick Actions** > **Payment Link**, choose the **Portal Key** before you pick the payment method. See [Create a payment link](/payment-link/).

## Give staff their own portals

Staff with the **Team** role can be limited to their own portals:

1. Go to **Team** > **Team Members** and edit the staff member.
2. In **Portal Key**, select one or more portals.
3. In **Require Portal Key**, choose **Required** to track their sales to their own portal, or **Optional - uses the default portal**. Leave it empty to follow the account setting.
4. Save the change.

Staff then see only their own portals when they create a form or a payment link. Owners and admins always see every portal.

## Common issues

### I created a new portal in Bayarcash, but it is not in the Portal Key list. Why?

BCL keeps a copy of your portal list. Click the refresh icon (Refresh portal list) next to the Portal Key or Default Portal field to load it again.

### If I change the Default Portal, do I have to update every form?

No. Forms that do not pick their own portal always follow the Default Portal, so they switch to the new one straight away.

### Can I track each staff member's sales separately?

Yes. Give each staff member their own portal in Team > Team Members and set Require Portal Key to Required. Their forms and payment links then go to their own portal.