# BCL Help

> Help articles for BCL (bcl.my), a Malaysian platform for payment forms, event tickets, bookings, landing pages, affiliate programmes and LHDN e-invoices, with payments processed by Bayarcash.

Key facts:
- BCL dashboard: https://bcl.my - merchants sign in there.
- Payments go through Bayarcash, a Malaysian payment gateway (FPX, DuitNow QR, cards, e-wallets, Direct Debit). A merchant connects a Bayarcash account to BCL.
- API reference: https://bcl.my/docs/api. Product changelog: https://bcl.my/what-new.
- BCL is a product of Bayarcash Sdn. Bhd. (1486062-H), Malaysia.

## Getting started

### Set up BCL

- [Connect your Bayarcash account](https://docs.bcl.my/connect-bayarcash/): Link BCL to your Bayarcash merchant account with your Personal Access Token and API Secret Key so your forms collect real payments.
- [Choose a Bayarcash portal key](https://docs.bcl.my/bayarcash-portal-key/): Send payments to the right Bayarcash portal by setting a default portal, a portal per form, and portals for each staff member.
- [Set your gateway fees](https://docs.bcl.my/gateway-fees/): Choose whether your customer pays the payment gateway fee, and set a fixed, percentage or combined fee for each payment channel.
- [Add your company details](https://docs.bcl.my/company-details/): Fill in your company profile so your name, logo, registration and address appear correctly on receipts, invoices and e-invoices.
- [Create your first payment form](https://docs.bcl.my/create-payment-form/): Build a BCL payment form with a title, price and payment options, then share its link to start collecting payments.
- [Share your BCL homepage](https://docs.bcl.my/homepage/): Share one link that lists all your forms, choose which forms appear on it, or send visitors straight to a single form.

## Commerce

### Payment Forms

- [Choose the right form type](https://docs.bcl.my/form-types/): The kinds of forms BCL offers, the price settings for a payment form and the page styles you can give it.
- [Turn a form into a sales page](https://docs.bcl.my/sales-page/): Show one sales image above your payment form so customers read your offer and pay on the same page.
- [Sell digital products](https://docs.bcl.my/sell-digital-products/): Add a download link to each item and send it to buyers in a custom email after they pay.
- [Show recent purchases on your form](https://docs.bcl.my/social-proof/): Turn on Social Proof so your form shows pop-ups of recent successful orders to encourage new buyers.
- [Accept COD and manual bank transfer](https://docs.bcl.my/cod-manual-transfer/): Let customers pay cash on delivery or transfer to your bank account, then approve each order in BCL once the money is in.
- [HTML form shortcodes](https://docs.bcl.my/html-form-shortcodes/): Shortcodes that show live prices, stock and form details inside a Custom HTML payment form.

### Landing Pages

- [Fix a form that shows twice after a Canva embed](https://docs.bcl.my/canva-embed/): If your form appears twice after you paste a Canva embed code, remove the extra Canva link from the HTML.

### Payment Link

- [Create a payment link](https://docs.bcl.my/payment-link/): Create a one-off payment link for a customer in seconds and share it on WhatsApp, Facebook or any chat.

### QR Terminal

- [Take payments with QR Terminal](https://docs.bcl.my/qr-terminal/): Turn your phone or tablet into a payment counter. Key in the amount, show the QR code and your customer scans to pay.

### Protected Content

- [Deliver digital products securely](https://docs.bcl.my/secure-digital-delivery/): Use Protected Content to give buyers OTP-protected access to videos, files, text or a link after they pay.

## Services

### Event Ticketing


### Booking System


### Lead Generation


### Recurring Billing

- [Collect recurring payments with Direct Debit](https://docs.bcl.my/direct-debit/): Set up a Direct Debit form so customers authorise weekly or monthly deductions from their bank account, then track each mandate in BCL.
- [When Direct Debit deductions happen](https://docs.bcl.my/direct-debit-deductions/): How long bank approval takes, when the first weekly or monthly deduction runs, and what happens when a deduction fails.

## Growth

### Affiliate Program

- [Turn on your affiliate programme](https://docs.bcl.my/enable-affiliates/): Switch on affiliates, set your default commission and payout rules, then enable affiliates on each form you want promoted.
- [Invite affiliates to join](https://docs.bcl.my/affiliate-sign-up/): Share your affiliate sign-up link, and see how affiliates join, add their bank details and get their promotion links.
- [Pay affiliate commission](https://docs.bcl.my/pay-affiliate-commission/): Group approved referrals into payout requests, pay your affiliates by bank transfer, then mark each payout as paid in BCL.

### Marketing Pixels

- [Add a Meta (Facebook) pixel to a form](https://docs.bcl.my/facebook-pixel/): Track visits and purchases from your Meta ads by adding your Facebook Pixel ID and Conversions API token to a form.

### Analytics & Reporting

- [Find a transaction](https://docs.bcl.my/transactions/): See every payment made through your BCL forms and payment links, and find one by status, search or filters.
- [Check a transaction's details](https://docs.bcl.my/transaction-details/): Open one transaction to see the payer, amount, status, items ordered, answers to your form fields and the Bayarcash reference.
- [Export your transactions](https://docs.bcl.my/export-transactions/): Download your transactions as an Excel file, for all forms or for one form, and choose the columns you need.

### Customer Management

- [Download or share a receipt](https://docs.bcl.my/download-receipt/): Download a PDF receipt for a paid transaction, or send your customer a link to their receipt on WhatsApp.

## Operations

### E-Invoicing

- [Add Bayarcash as your MyInvois intermediary](https://docs.bcl.my/myinvois-intermediary/): Authorise Bayarcash in the LHDN MyInvois Portal so BCL can submit e-invoices for you, then check the connection in BCL.

### Shipping

- [Ship orders with EasyParcel](https://docs.bcl.my/easyparcel/): Connect your EasyParcel account to BCL, compare courier rates and create shipments for your orders from the Transactions page.

### Team Management

- [Add a team member](https://docs.bcl.my/add-team-member/): Give your staff their own BCL login with a role and the permissions they need, and change or remove access later.
- [Team roles and permissions](https://docs.bcl.my/team-roles/): What the Admin, Team and Crew Event roles can do in BCL, how to share data between staff, and how to see BCL as a member sees it.

## Platform

### Mobile App


### Security

- [Change your password](https://docs.bcl.my/change-password/): Change your BCL password from My Account, reset a forgotten one, and add two-factor sign-in or a passkey.
- [Use your own domain](https://docs.bcl.my/custom-domain/): Point your own domain or subdomain to BCL with one DNS A record, then turn on Use Custom Domain in Team Profile.

### Addon System


## Integrations

### Notifications

- [Send WhatsApp notifications with Wabot or Wasapbot](https://docs.bcl.my/whatsapp-notifications/): Connect Wabot or Wasapbot, then send WhatsApp messages to your customer and admin when a payment succeeds or fails.
- [Get Telegram alerts for transactions](https://docs.bcl.my/telegram-notifications/): Link the BCL Telegram bot to your account to get an alert in Telegram for every successful or failed transaction.

### Automation & apps

- [Register paying customers for Zoom](https://docs.bcl.my/zoom/): Connect Zoom to BCL so customers who pay on your form are registered for your Zoom meeting or webinar automatically.

### Webhooks & API

- [Payment form webhook payload](https://docs.bcl.my/webhook-payment-form/): The JSON BCL posts to your webhook URL when a customer submits a payment form or a payment succeeds or fails, field by field.
- [Direct Debit webhook payload](https://docs.bcl.my/webhook-direct-debit/): The JSON BCL posts to your webhook URL for Direct Debit sign-ups, mandate approvals and each monthly deduction, field by field.
- [Affiliate webhook payload](https://docs.bcl.my/webhook-affiliate/): The JSON BCL posts to your webhook URL when an affiliate joins your programme or a referral is approved, field by field.

## Optional

- [Every article in full](https://docs.bcl.my/llms-full.txt): all articles, English and Malay, with their Common issues
- [Abridged](https://docs.bcl.my/llms-small.txt): English articles without the Common issues