Download or share a receipt

Every paid transaction has a receipt that you can download as a PDF or share with your customer as a link. You get both from the transaction’s actions menu on the Transactions page.

Download a PDF receipt

For a successful or completed payment:

1. In the sidebar, click Transactions and find the transaction. See Find a transaction.
2. Open the actions menu at the end of the row and choose Download Receipt.
3. Click Download.

The PDF opens in a new browser tab, where you can save or print it.

Share a receipt with your customer

The receipt page gives you a link your customer can open without signing in to BCL:

1. Open the actions menu on the transaction and choose View Receipt. The receipt opens in a new tab.
2. Click Share. On an unpaid transaction, the button is Share Receipt.
3. Choose WhatsApp to send the receipt link in a WhatsApp message, or Copy Link to paste it anywhere else.

On a paid receipt, Download PDF next to Share gives you the same PDF as Download Receipt.

Tip

Does your customer need an invoice instead? Choose Download Invoice in the same menu for a PDF invoice with the latest payment status.

Common issues

Why is there no Download Receipt option for this transaction?

A PDF receipt is proof of payment, so BCL only offers it for Successful and Completed transactions. For other statuses, use View Receipt to see the status, or Download Invoice.

My customers keep asking me for old receipts. Can they get them themselves?

Yes. Send them to the Customer Portal at your domain followed by /customer. They sign in with the email or phone number they paid with, using a one-time code, and see their orders and receipts from your shop.

Related articles

• Find a transaction
• Check a transaction's details
• Export your transactions