Get Telegram alerts for transactions

The BCL Telegram bot sends you an alert for every transaction in your account, with the customer, form, order number, items and a link to the receipt. Setting it up takes a minute.

Link the bot to your account

You need your Merchant ID from BCL before you start.

1. In BCL, go to Team > Team Profile, open the Merchant Information tab and copy the Merchant ID.

2. In Telegram, open the BCL bot at t.me/bclmy_bot and tap START.

   

3. Send /set followed by a space and your Merchant ID, for example /set 1a2b3c4d-....

4. The bot replies that your chat is now linked to your team.

From now on, you get a message each time a payment succeeds or fails.

Manage alerts from Telegram

The bot understands a few commands, which you send in the same chat:

• /view shows which business the chat is linked to and whether alerts are on.
• /toggle turns alerts off or back on.
• /delete unlinks the chat from your account.
• /help lists all commands.

Note

Alerts include your customer’s name, email and phone number. Only link chats that the right people can see.

Common issues

Where do I find the ID the Telegram bot asks for?

Go to Team > Team Profile, open the Merchant Information tab and copy the Merchant ID. Send it to the bot as /set followed by the ID.

The bot says this chat is already linked to a different team. What now?

Each Telegram chat can follow one BCL account. Send /delete to unlink the old account, or use a different chat for this one.

How do I pause Telegram alerts without unlinking?

Send /toggle to the bot and confirm. Send it again to turn alerts back on.

Related articles

• Send WhatsApp notifications with Wabot or Wasapbot
• Find a transaction
• Check a transaction's details